Kristin Miller, Executive Director

Kristin Miller is a proven leader in the social services and housing fields. Using her thirty years of management and systems knowledge, she has built effective relationships that bring large, complex initiatives to fruition. She has worked in government, non-profits, and as an independent consultant. Most recently, Kristin served at the Corporation for Supportive Housing (CSH) as Director of the Metro Team, utilizing project and team management expertise to lead strategic planning and implementation in creating solutions for vulnerable people living in NY, NJ, and PA.

Kristin is well-versed in multiple service systems including homelessness, housing finance, justice, mental health, substance abuse, child welfare, and aging. Ms. Miller is adept at using her multi-faceted experience to develop and implement creative and effective solutions through program design, advocacy, philanthropy, financial modeling, data analysis, training, and technical assistance. She is serving on the advisory boards for two National Institute of Health research initiatives focused on housing and homelessness.

Kristin has a Masters Degree in Social Work from Hunter College, NYC, and a dual Bachelors Degree in Social Work and English from Augsburg University in Minneapolis.

Eric Lee, Director of Policy and Planning

Eric Lee joined Homeless Services United in November, 2009.  Since graduating from SUNY Albany in 2008, Eric has focused on helping various underserved and marginalized populations.  In August, 2008, he received an official Citation from NYS Assembly Member Ellen Young for his volunteer work on healthcare issues of immigrants at The American Cancer Society- Asian Initiatives. He completed AmeriCorps’ Public Allies program in June 2009, serving as a Community Organizer for a parent-led advocacy group working towards increasing inclusion for children with special needs in NYC public schools.

Jessica Alvarez, Administrative Coordinator

Jessica Alvarez joined Homeless Services United in January 2018, after working in a NYC DOE Charter School. Jessica has worked in the non-profit sector for 16 years.

Jessica supports HSU’s administrative functions and manages member services and communications. Throughout the pandemic Jessica ensured the delivery of supplies from donors who donated supplies to our members during the pandemic. Jessica focuses on the homeless in the community and volunteers in providing meals to them. Jessica graduated with a Bachelors in Criminal Justice from St. Johns University.